FAQ

Our Heritage

  • THEA CLOTHING was born out of a desire to preserve and elevate India’s rich textile legacy and bring back commitment to craftsmanship, heritage, and timeless design.

  • All THEA Saris and attire are crafted in India, in collaboration with master artisans and weavers who carry extravagant knowledge and skill.

  • Yes. THEA operates on principles of conscious production, working with limited edition runs, natural fabrics, and ethical sourcing to support artisan communities and reduce waste.

  • THEA CLOTHING was a brand made from faith - the faith in GOD as a provider, and the faith in establishing a successful business. We stay faithful to the faith in GOD and are rooted in Christian values and the teachings of Jesus the Messiah.

Product & Craftsmanship

  • Yes. Every piece is either handwoven, hand-dyed, or hand-finished. From the warp to the weft, every sari reflects hours of craftsmanship and care.

  • THEA CLOTHING use premium silks, tissue, organza, linen, and cotton and many other materials sourced from India’s finest weaving clusters, with a preference for natural, breathable, and luxurious textures.

  • Select sarees and garments are eligible for blouse tailoring, length adjustments, fall finishing, or hand embroidery. Please contact us for bespoke requests.

  • Saris come with unstitched or stitched blouse fabric unless otherwise mentioned. Ready-to-wear pieces and stitched blouses are available.

  • On theaclothing.in, from the Shop page, select your item, and complete your purchase via Razorpay using card, UPI, or other methods through the user friendly Razorpay Checkout.

  • Yes. THEA offers handwritten notes, luxury THEA gift packaging, and delivery directly to your recipient. Please use the Gifting option at checkout or WhatsApp THEA at +91 7200244009 or mail newsletter-contact@theaclothing.in to personalize.

  • Yes. Please contact THEA by mail or phone as we need to create a custom checkout.

  • No. Currently, THEA does not offer COD. All orders must be prepaid using our secure online checkout system.

Orders & Gifting

Shipping & Delivery

  • No. theaclothing.in is global shipping in India only. Please checkout from theaclothing.com for international shipping.

  • Within India: 4–8 business days.
    Some handcrafted or customized items may take slightly longer.

  • Yes. You’ll receive a tracking link by email or WhatsApp once your order is dispatched.

  • Yes.

Returns & Exchanges

  • THEA accepts returns for eligible unused items within 3 days of delivery. Customized items are final sale. Exchanges are subject to availability.

  • Email us at newsletter-contact@theaclothing.in with your order ID and reason. Our team will guide you through the process.

  • Please contact us within 24 hours of delivery with photos, and we will resolve it immediately.

Aftercare & Support

  • We recommend professional dry cleaning for all sarees, especially those with zari, silk, tissue, or embellishments. Store in muslin or cotton bags to preserve longevity.

  • Yes, for select collections. Our tailoring partners offer made-to-measure blouse options. Sizing and design support is available via WhatsApp, Messages or Mail.

  • Yes, for domestic orders. You can request saree finishing by THEA CLOTHING’s mail or phone number.

  • Email: newsletter-contact@theaclothing.in
    Phone: +91 7200244009
    We’re available Monday to Saturday, 11 AM – 7 PM IST.